Shipping policy
📦 Shipping Policy
Welcome to UGOVAPE!
🚚 Shipping Costs
Order Value | Shipping Fee
Orders over $19.99 — FREE Shipping
Orders under $19.99 — Flat rate $4.99
⏱️ Processing & Delivery Times
All orders are shipped from our Texas, USA warehouse.
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Order processing time: 1–2 business days
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Orders placed on weekends or holidays will be processed on the next business day.
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Estimated delivery time: 5–7 business days after shipment
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Coverage: United States only (we ship to all U.S. states)
Please note: Delivery times to Alaska, Hawaii, or remote areas may take longer.
📌 Shipping & Delivery Notes
Please note:
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Orders are processed Monday to Friday only (excluding weekends and holidays).
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Delivery times may occasionally be extended by 1–3 business days due to logistics, weather conditions, holidays, or high order volumes.
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Once your order is shipped, you will receive a tracking number by email.
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Orders are shipped via USPS or other local carriers.
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In most cases, packages are delivered directly to your mailbox or doorstep and do not require a signature.
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No additional taxes or duties will be charged at delivery for orders shipped within the United States.
📦 Packaging & Fulfillment
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All orders are shipped in standard, secure packaging.
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Orders are fulfilled and dispatched from within the United States.
🛎️ After-Sales Support
If you experience any issues with shipping or delivery, please contact us at:
📧 support@ugovape.com
If your order is lost or does not arrive, we will arrange a refund or reshipment according to our support policy.
Thank you for choosing UGOVAPE!