Shipping policy
📦 Shipping Policy
Fast, secure shipping from our Texas, USA warehouse.
Free Shipping
Orders $19.99 or more ship free.
3–7 Days
Estimated delivery after shipment.
Texas Warehouse
All orders ship from the USA.
U.S. Only
We ship to all U.S. states.
Shipping Costs
$19.99+ FREE Shipping
Under $19.99 $4.99 Flat Rate
Processing Time
Orders are processed in 1–2 business days. Weekend or holiday orders will be processed on the next business day.
🔎 Tracking Number Update Notice
Please allow 1–2 business days for tracking information to update after shipment. A newly generated tracking number may temporarily show “invalid,” “no information found,” or no updates. This usually means the package is waiting to be scanned by the carrier. Tracking will normally update once the package reaches the next transit facility or is scanned.
Carrier:
USPS or other local carriers.
USPS or other local carriers.
No Signature:
Most packages are delivered to mailbox or doorstep.
Most packages are delivered to mailbox or doorstep.
Remote Areas:
Alaska, Hawaii, or remote areas may take longer.
Alaska, Hawaii, or remote areas may take longer.
No Extra Fees:
No additional taxes or duties at delivery for U.S. orders.
No additional taxes or duties at delivery for U.S. orders.
Business Days:
Orders are processed Monday to Friday only.
Orders are processed Monday to Friday only.
Possible Delays:
Weather, holidays, logistics, or high order volume may add 1–3 days.
Weather, holidays, logistics, or high order volume may add 1–3 days.
Packaging:
All orders are shipped in standard, secure packaging.
All orders are shipped in standard, secure packaging.
Fulfillment:
Orders are fulfilled and dispatched from within the United States.
Orders are fulfilled and dispatched from within the United States.
🛎️ Need help? If your order is lost or does not arrive, we will arrange a refund or reshipment according to our support policy.
📧 support@ugovape.com
Email Support📧 support@ugovape.com
Thank you for choosing UGOVAPE!