Shipping policy

📦 Shipping Policy

Welcome to UGOVAPE!


🚚 Shipping Costs

Order Value | Shipping Fee
Orders over $19.99 — FREE Shipping
Orders under $19.99 — Flat rate $4.99


⏱️ Processing & Delivery Times

All orders are shipped from our Texas, USA warehouse.

  • Order processing time: 1–2 business days

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Estimated delivery time: 5–7 business days after shipment

  • Coverage: United States only (we ship to all U.S. states)

Please note: Delivery times to Alaska, Hawaii, or remote areas may take longer.


📌 Shipping & Delivery Notes

Please note:

  • Orders are processed Monday to Friday only (excluding weekends and holidays).

  • Delivery times may occasionally be extended by 1–3 business days due to logistics, weather conditions, holidays, or high order volumes.

  • Once your order is shipped, you will receive a tracking number by email.

  • Orders are shipped via USPS or other local carriers.

  • In most cases, packages are delivered directly to your mailbox or doorstep and do not require a signature.

  • No additional taxes or duties will be charged at delivery for orders shipped within the United States.


📦 Packaging & Fulfillment

  • All orders are shipped in standard, secure packaging.

  • Orders are fulfilled and dispatched from within the United States.


🛎️ After-Sales Support

If you experience any issues with shipping or delivery, please contact us at:
📧 support@ugovape.com

If your order is lost or does not arrive, we will arrange a refund or reshipment according to our support policy.


Thank you for choosing UGOVAPE!